colour rummy

colour rummy App support

Contact
+91 2354871729

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the app. This simple process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. Once connected, click on "send OTP" and wait for the time allowed to pass. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, submit your KYC details through email to assist with transferring your account. This process will help update your account with the new information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and start playing the updated app. Once reinstalled, you can enjoy the new features and improvements.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means users can only cash out their actual winnings, not any promotional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically enable the process to be completed within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This variability affects the overall processing time for users.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned can only be used for gaming purposes and cannot be withdrawn by anyone but the player who earned it. You can withdraw the amount you win while playing with the bonus in your account. Any winnings from bonus funds can be withdrawn, but the bonus itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds should be added to your wallet account within 24 hours. If it doesn't happen, you can contact the care centre for assistance.

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